These definitions were used by the JJERC in the Provincial Job Fact sheets and the Rationale documentation for rating the different factors.

Administrative Skills

performing interviews (selection and interview process), input into hiring, performance appraisals, working knowledge of collective agreements, department budgeting, strategic planning, department policy and procedure development.

Bookkeeping

recording of accounts or transactions.

Clients, Patients, Residents

Those requiring/receiving health care services.

Communicate

to convey knowledge of or information about.

Computer: Advanced

install, configure and manage hardware, software and networks; perform systems analysis and design; develop computer programs; and provide end-user technical support.

Computer: Basic

access programs and files, maneuver in a Windows environment, use e-mail and internet.

Computer: Intermediate

create/edit/save/send documents, e-mails, spreadsheets, attachments.

Counsel

professionally trained (e.g. Social Worker, Clergy) in human relations skills which include such skills as empathy, sensitivity, understanding of human and organizational behaviour, motivational techniques and counseling skills.

Data Entry: Advanced

200 keystrokes per minute

Data Entry: Intermediate

140 keystrokes per minute

General: Advanced

being beyond elementary or introductory; greatly developed beyond an initial stage.

General: Basic

a fundamental starting point

General: Intermediate

to show clearly; to prove or make clear by reasoning or evidence.

Interpersonal

relating to or involving relations between persons

Keyboarding: Advanced

55 words per minute

Keyboarding: Basic

25 words per minute

Keyboarding: Intermediate

40 words per minute

Leadership

providing direction or guidance

Recognized

formally acknowledged

Final JJERC Report - February 4, 2005